difficulty in contacting an Agent

[Dadzilla1949]

I have tried on several occasions and all ways to contact someone to discuss an issue with my tool account £6.99 this was paid at the beginning of the week but I am receiving letters saying that I have broke my contract which I take exception too.  I have done everything in my power to contact you but have failed through no fault of my own the problem is at your end.

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Or call 202