device plan payment

Jonny · ‎16-06-2020

why can't we pay more off the device plan online, i want to make extra payments but don't want to have to call and sit in a queue everytime just to make a payment

MI5 · ‎16-06-2020

@Jonny

It's because it's a controlled credit agreement.

This number is always answered quickly 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Jonny · ‎16-06-2020

I remember when refresh first started you could make extra payments online via the my o2 or website but the final payment had to be made over the phone, couldn't figure out why they stopped it, would make things easier in the current climate

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