Solved: deposit

sukilee · ‎14-07-2022

when i sign contract with O2, it had paid deposit, it mention will deduct the bill through the deposit then only by direct debit. but until now still direct debit, can't see where is the deposit

MI5 · ‎14-07-2022

@sukilee

The deposit is returned on your 4th bill.

The direct debit will be used to pay the first 3 months bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎14-07-2022

@sukilee

The deposit is returned on your 4th bill.

The direct debit will be used to pay the first 3 months bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

deposit

Transfer account

VAT BILL

When is my contract ending

Cracked screen

Top up