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on 03-04-2024 17:36
i want to complain and cant get through to anyone via 202 and sent 3 emails from beginning of march - no response . i just want to leave o2 fed up of paying for a service and internet i am not receiving.
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on 03-04-2024 17:40
Complaints https://www.o2.co.uk/how-to-complain
Leaving Guide: Cancelling Your Contract
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on 03-04-2024 17:40
Complaints https://www.o2.co.uk/how-to-complain
Leaving Guide: Cancelling Your Contract
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-04-2024 20:47
You might want to work through :-
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on 03-04-2024 20:49
@RmJP didn't ask for a fix, they asked how to complain and leave.
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on 03-04-2024 21:13
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on 03-04-2024 21:13
@MI5 wrote:@RmJP didn't ask for a fix, they asked how to complain and leave.
You are absolutely correct @MI5.
However, if someone says that they are "....fed up of paying for a service and internet i am not receiving", then it does not seem unreasonable to point them in the direction of guidance that might rectify the problem. 👍
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on 03-04-2024 21:25
If they ask for such.
Otherwise, answer the question.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

