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charges from apple 6.99 a month

chantelle1892
Level 1: Joiner
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I have a charge on my bill each month for itunes or something for 6.99 i didnt ever sign up to this and dont want it i need it removing asap as i have no access to itunes and have no account.

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Enlli
Level 65: Ultra-cool
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O2 simply pass on charges from Apple. They cannot cancel them. 

Anybody else in your family that might of signed up?

You could ask O2 to remove charge to mobile, but this needs tracking down with Apple 

https://support.apple.com/en-gb/billing

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 65: Ultra-cool
  • 6626 Posts
  • 49 Topics
  • 1489 Solutions
Registered:

O2 simply pass on charges from Apple. They cannot cancel them. 

Anybody else in your family that might of signed up?

You could ask O2 to remove charge to mobile, but this needs tracking down with Apple 

https://support.apple.com/en-gb/billing

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
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