change account name

[david123456789]

I am changing the account I pay for my contract with but the new account is not under the exact same name. It won’t let me change the account name and when I click where it says to contact o2 there’s no guidance who to contact etc. please help. 

[Cleoriff · Accepted solution]

@david123456789 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.