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cct my data roaming

wiggle
Level 1: Joiner
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Showing Movistar but cannot access internet
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MI5
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@wiggle 

If using an iPhone, change data apn to "mobile.o2.co.uk"

For any other phone:

1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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wiggle
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What’s the details for p/w etc
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MI5
Level 94: Supreme
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@wiggle 

No need to change anything other than the apn.....

 

APN : mobile.o2.co.uk

Username : vertigo

Password : password

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 5
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Martin-O2
Community Manager
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Hi @wiggle did the above advice resolve your issue or are you still in need of some help? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 5 of 5
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