on 29-12-2022 13:32
hi all i went for a 3month contract which i bought on the 23rd of october, it was just to tie me over why i waited for a new phone from work, they are going to give that to me in january. anyway to cancel online , i just have one payment on the device plan which i can do straight away and then its just the airtime.
Solved! Go to Solution.
on 29-12-2022 13:41
Once the device is paid off you can cancel the airtime for free/
Guide: How does O2 Refresh work?
Guide: Cancelling Your Contract
You can pay off the device by contacting payment management.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
on 29-12-2022 13:41
Once the device is paid off you can cancel the airtime for free/
Guide: How does O2 Refresh work?
Guide: Cancelling Your Contract
You can pay off the device by contacting payment management.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am