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can i make full payment and close my account?

Jelena
Level 1: Joiner
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Hello,im o2 customer,i have a contract phone ..my contract ends in march 2021...can i make full payment and close my account?

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MI5
Level 94: Supreme
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@Jelena 

You need to contact customer service to make the payments please Guide: How to find help & contact O2 

How to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127071 Posts
  • 614 Topics
  • 21943 Solutions
Registered:

@Jelena 

You need to contact customer service to make the payments please Guide: How to find help & contact O2 

How to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin-O2
Community Manager
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all the information you need will be in the guide shared above @Jelena but if you have any further questions please let us know. 

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