This bogus non existant company ( ferdamia investments ) charging me £4.50 weekly for apparently 'video streaming ' for past 5 months...although o2 is aware of this bogus company from previous o2 customers complaints , o2 has continued to allow this company to take money off my bank .
the tel no given by o2 call center is another bogus number- 08455571267....and their e-mail is also bogus e-mail address...one address is in cyprus with tel no-+1235235598 which takes you to british time keeping .
WILL O2 DO SOMETHING ABOUT IT - I LOST OVER £100 SINCE ALL THIS STARTED
Solved! Go to Solution.
It's not a bogus company http://ferdamia.com/
You have obviously clicked on a link and subscribed to the service unknowingly
Ferdamia are a principal provider of text message marketing solutions and SMS marketing services. We offer SMS solutions that allow brands, agencies, and businesses to proficiently build integrated marketing campaigns and messaging services for business communication, alerts for schools and colleges, text voting services and bulk text messaging applications. We offer a unique web based solution that allows businesses, government, and non-profit organisations from all industries including education, hospitality, politics, technology and more to create and deploy the ultimate text marketing campaigns.
Contact details are here....so get in touch and ask them to unsubscribe you and refund any money they have taken
*The Game Is On*
As it stands currently @louloune1 the onus is on you (the customer) to chase the company for a refund, but you can ask o2 to put a bar on your account which should prevent any further charges.
You need to ask customer services to:
Sadly until regulation is changed, there's not much else you can do.
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