on 16-09-2021 11:22
Hi am wondering if you can explain why my phone bill is £70 this month?
Solved! Go to Solution.
on 16-09-2021 11:26
Check your MyO2 for a bill breakdown https://mymobile.o2.co.uk/
Or call O2 Guide: Coronavirus Community Help and Support
on 16-09-2021 11:26
Check your MyO2 for a bill breakdown https://mymobile.o2.co.uk/
Or call O2 Guide: Coronavirus Community Help and Support
on 16-09-2021 11:26
Hi @diane_d
You need to call customer service.
Call 202 from your mobile or 0344 809 0202
If you have no access to a phone then use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit