Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi can you tell me why my is is £6.00 extra this month
You have sent me my bill to be paid on 3/2/24 for £26.97. This is showing still the overcharge two advisers have confirmed is in error. My bill should be £6.97. I have the Travel Bolt On. Please credit my a/c as you have promised immediately. I am ve...
How do l cancel lost sim and reorder a replacement Thank you
I've been nearly pulling my non-existent hair out with this issue. Does anyone have a fix for this issue or come across the same thing when trying to apply the O2 open discount to their phone number? This will be second time I have had to go through ...
I am looking to switch my tariff to a new plan, I am currently on about £11.73/month for £4Gb and Vodaphone is offering 30Gb for £8/month. But even if I look to upgrade to a new tariff within O2, 30Gb with O2 is £18.76 but when I select this tariff a...
Has anyone else fallen prey to this? I got quotes £295 for my near perfect Apple iPhone 11, had an email offering £59 as there is “LCD damage” absolute garbage, the phone was almost immaculate, I only upgraded because I wanted a plus, I’ve told them ...
through money savings expert I can reduce my tariffs. However when I go to get deal it directs me to O2 but doesn’t recognise my user name even though it accepted to log in
I have paid both my O2 bills on the 14th and have left my R B bank account
Does it usually take a long time for my eSIM to activate
As per the contract of my refresh account it states that the airtime and the device plans are unlinked after 24 months. This gives the option to cancel/change the airtime but continue with the device plan for the remaining months. Has anyone actually...
