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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22336 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211914 Views
  • 2 replies
  • 2 kudos

Resolved! Keeping my old number

Hi i got a new phone for christmas which is pay monthly and ive sent a request to keep my old pay as you go mobile number but nothing seems to have happened and i made the request 2 days ago now. Please can someone help me x

Resolved! Apple watch

Hi, I have just bought a Apple Watch Se with cellular for my daughter with an understanding that O2 support this feature. However when I try to set this up it will not allow this feature. Can anyone help please?

Lofty by • Level 1: Joiner
  • 235 Views
  • 1 replies
  • 0 kudos

Resolved! O2 like new phone condition

I just upgraded to a iPhone 12 pro gold 128gb like new I've read online that you can shoose a condition for the phone u wish to receive when ordering from my phone I didnt get these options do I receive pick if the bunch or is like new the top condit...

Resolved! Why is it taking so long to fix the signal problem

There is a mass down the Strom was over a month ago and still having problems with signal cutting off can't send txt terrible since it's the only way I can make calls is with my mobile why is the problem still not fixed

Josie-1 by • Level 1: Joiner
  • 474 Views
  • 4 replies
  • 0 kudos

Resolved! Paying

I’ve paid my phone bill about 2 weeks ago and it’s been paid but I’ve just got a notification from my bank telling me I have £83 coming out of my account which I’ve already paid. What can I do from it coming out?

Resolved! Number not valid

Try to phone a pal and keep getting " number not valid" . I receive calls if she phones me on the same number and we can both send and receive txt messages using that number. I've rebooted phone. Removed some and cleaned it. Deleted her number and al...

Gwyn by • Level 1: Joiner
  • 7310 Views
  • 3 replies
  • 0 kudos

ID network

Hello . I have question about my internet status , so my Network ID shows -1 , link speed albo shows -1 Mbps, IP adres shows 0.0.0.0 do U think that's ok ? Cauze i get bad feelings its not, thank U for answers x

Resolved! Apple watch

can I add a cellular watch to sim only contract. I already have purchased the watch.

Grannie-V by • Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Resolved! Could not active mobile data network

Hi, I just arrive to Spain and I can’t use my data, I have done everything that I l’ve found on internet and still, I have an iPhone 13 Pro Max.

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