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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21124 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 197940 Views
  • 2 replies
  • 2 kudos

Resolved! How to leave

evening, I am coming to the end of a two year contract in February 2022. I only have £18 left to pay on my device plan. I plan on leaving o2 - I want an iPhone 13, and the deals elsewhere are so much better than what O2 are offering me. If I pay off ...

Resolved! Free smart watch4

How to claim a Samsung Galaxy Watch4 40mm after I have 

AM05 by • Level 1: Joiner
  • 1623 Views
  • 2 replies
  • 0 kudos

Resolved! Click and collect

hi I ordered online says click and collect today said I’ll receive a email but I haven’t had one yet

Ejs2 by • Level 1: Joiner
  • 271 Views
  • 3 replies
  • 0 kudos

Resolved! Data

How do.i cap Internet data when I reach my limited so I don't get charged

Resolved! Upgrade

Hi

Jack13 by • Level 1: Joiner
  • 246 Views
  • 2 replies
  • 0 kudos

Resolved! Data

Can I share the data between my 2 contracts?

CoreysMum by • Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! Payg SIM swap error

hi all. I was transferring a SIM over after getting a new phone, then installed O2 app on the new phone which showed balances etc from the number I was keeping. I then stupidly called the top up number from the new phone. As soon as I realised my mis...

Ddavies by • Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

Resolved! o2/DPD Parcel tracking not working.

Hello all, I upgraded 2 days ago, and received an email on the same day providing me with a parcel tracking number for DPD, this number is not recognised by DPD, either on its own or coupled with my postcode. I have heard that these things reset afte...

Hornito by • Level 1: Joiner
  • 669 Views
  • 1 replies
  • 0 kudos

PAC Porting Issues

HiI have 4 Vodafone accounts that I've commenced process of porting to O2 as part of the Volt Virgin deals. The process started on 26/11 with my first O2 sim supplied via Virgin. This never turned up so I headed to the local shop and picked up 4 Sims...

DanTCF by • Level 1: Joiner
  • 565 Views
  • 5 replies
  • 0 kudos

Resolved! Upgrading but airtime is more expensive

Hi, Id like to upgrade to the Iphone 11.When personalising a plan I have chosen a 24 month contract, unlimited text & minutes & 30gb of data (which is the same plan I am already on).When I select this plan I pay back the phone at a rate of £14 a mont...

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