Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Simcard

Good evening my simcard doesn't work, you can send me a replacement simcard

Resolved! Phone contract.

Hi before Christmas I dropped my phone and now the screen doesn't work and didn't have insurance on it. I still have over 12 months on the contract which I know i still will have to pay. Is there any way I could take out another contract with yoursel...

Resolved! Message not sent, number incorrectly formatted

Hi all, I've just switched the O2 from Three on a SIMO deal. I provided my PAC code as part of the sign up process so I could keep my existing number. The new sim arrived and I had a text telling me to text the word swap to complete the porting proce...

Resolved! My bill

Hi there I’m gonna pay my bill on Friday

Resolved! Can I change my billing date

Can I change my billing date

Resolved! Unlock 18+ videos plsz

Unlock 18+ videos

Galaxy Watch 3 remote connection issues.

If your like me and have just bought the Galaxy watch 3 lte on O2 and are having issues with making and receiving calls when remotely connected to your watch (not bluetooth) then read on.1. Open wearable app on phone scroll down to Accounts and back ...

Resolved! Texts won’t send

None of my texts seem to be sending everything else is working fine

Resolved! Cancel a phone

Would like some1 to contact me

Resolved! Paying my bill

Hello cutting this short but I’m very broke due to Christmas and finishing it hard to pay my bill till the end of the month. And because I have been cut off it’s hard to call someone and get help with it? Or just let them know I can’t pay it and need...

O2

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