Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I just want to change my monthly direct debit details! its not difficult to understand this request surely? After all I'm giving you money not visa versa!
Your online portal isn't allowing me to pay for my devices. I had an overdue balance which needed paying. I tried to set up a payment option but you cancelled my phone and shut everything off so now I am not able to pay anything. Please email me **Pe...
Please can I change my payment date to the 1st of the month ASAP
I have been making Whattsapp call to my parents abroad over Christmas and was charged £150 for a 56 minute call on 18 Dec. Strangely this call is not in my IPhone history at all. Then on 25 Dec I was charged £7 for a 2 minute call to the same number....
Phone order placed on 30/12/2021. I changed my mind and cancelled it by phone later that same morning. O2's customer service advisor stated that it was cancelled but in the very unlikely event it was delivered, I should refuse to accept the delivery ...
Hi i have received mutlipal emails saying i am over due on a bill and its come out of my bank account on the 5th January 2022
Hi I have 2 transactions both for £15 each pending on my account can you please tell me what this is .
I just purchased a wrong iPhone 13 to be delivered tomorrow how should I change the purchase?
I am trying to cancel my contract with O2. I have been on the phone waiting for it to be answered 4 times with hanging on times nearly 1 hour, this is costing me having to use my other mobile phone as the O2 phone sim card appears to be blocked or no...
