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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22457 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211953 Views
  • 2 replies
  • 2 kudos

Resolved! Leaving O2 - it's easier to find the Holy Grail

Dear god how impossible it is to actually leave O2? This is an Ipad with a SIM so ringing 202 or whatever isn't an option - ok messing around online shows despite having a Leaving Us page, it doesn't actually let you leave you have to ring which I ca...

Craig14 by • Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos

Resolved! Returns

Hi everyone, I recently upgraded from a SIM only to phone , the device I used for about three weeks had lots of bugs and wasn't fit for purpose I have seen on the various tech sites and the official company site that a update is due ... Anyway I did ...

Rash0007 by • Level 1: Joiner
  • 824 Views
  • 5 replies
  • 0 kudos

Resolved! Faulty laptop

Hi I am trying to call customer services but keep getting cut off. We have had our Lenevo laptop for around 10 days and when I just went to put it on charge I noticed a small crack has appeared next to the usb c port. This device is always kept in a ...

Glen21 by • Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

HMRC access code text

I joined O2 last week and whilst messages works fine access codes from HMRC are not arriving.

Joe17 by • Level 1: Joiner
  • 1053 Views
  • 7 replies
  • 0 kudos

Resolved! Charged for unrecieved texts

I have been charged whilst in America for 15 texts I did not receive all from the same number 07802000332 plus 2 from 0901 I know nothing about ?

Jean3 by • Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to phone o2 from abroad, but won't work!

Hello,I'm trying to call o2 from Cambodia on my o2 pay monthly phone. I'm using the number on their contact us page which says to call from abroad (+44 7860 980 202) and it isn't working. I need to speak to someone as my bill is wrong. Please can som...

EHB by • Level 1: Joiner
  • 502 Views
  • 1 replies
  • 0 kudos

Resolved! Sim order

Hello, last week Monday I ordered a pay monthly sim and I still haven’t received anything in the post. My Order number: ms-319699078i don’t want to be paying my monthly bill if I haven’t even got it so could you please check in on it. Thank you

Stefanie by • Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Resolved! Sim plan

I took a new Sim only plan, 200gb data, but got only 100gb...? Tried to chat to someone but it's busy all the time.

Agga by • Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

Phone order

Hi I ordered a phone on Thursday for a contract on pay monthly on Saturday the order was confirmed I’m still waiting for my new phone I was wondering how long it takes to come please

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