Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Stuck in Credit Check

Took out a monthly contract on an IPhone 14 last thursday (will be a week tomorrow, was told maximum 48 hours when ordering) as a new customer and apart from initial confirmation email have had no correspondence from o2. Have spoken to live chat abou...

Resolved! Pre order

Hi is it possible to pre-order the s23 ultra with o2 switch up? Or do I need to wait for release day and go on store and hope it's in stock? Many thanks.

Remove Amazon

Hi how do I remove Amazon before my free trial ends ?

Resolved! Bill

My phone's been cut off and it's not due till the 9th please help

Resolved! Cancelled new order

Hi there, I ordered a galaxy watch 5 pro on Tuesday but then realised the new galaxy s23 will be released soon so I cancelled the order on the same day. My question is how long does it take to show on my account that the watch was cancelled and sent ...

Resolved! why am i being charged for disney plus

Hi! How are y'll, just joined a new tariff a month ago i chose disney plus as an extra because it says have disney plus on us, but i have just received my first bill and i noticed they charge me, i have it on there for 6 months, i thought it was free...

Resolved! Restricted access

My phone has restricted internet access and is saying I have a business account but it isn't

Resolved! Waiting for new sim

I ordered my new SIM on Monday 30/01/2023? I know it can take up to 3 days tr to call 02 no joy 20 minutes queuing just want confirmation ifvitvwas sent outm

Hi

hi my phone number wont let me ring out

O2 put me on a diff contract to what was agreed and they sent thats more expensive!!

So spoke to O2 on the phone as app didnt have all the info, agreed a package, was sent the contract to review and agreed to it. BUT ive now been put on a doff contract that is more expensive! So after 45mins sorting out a contract and now well over c...

O2

Forum Posts