Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
If I signed up to a new contract on Saturday will I face the RPI increase this year?
17 years an o2 customer asked them for upgrade they said you need to pay £355.00 of you’re currant device so I asked could they wavie that as a good will gesture for a customer of 17 years they said no but I was told by another advisor that they do w...
hi guys I need really help one year I pay this number but I never use because I have old number I to be few times shop and explain noone can't help to stop pay this bills
Hi so I have a question I currently have a pay monthly contract in my friends name. This contract has ended so we have agreed to I want to keep the number of this contract and take it to a new o2 set up in my name how di do this
I am thinking of adding Disney + the offer for is £2 off your bill does this start when you add this and you have to have the extra for 6 months?
Hi I’m wondering if anyone could help me, I am a new O2 customer and bought the iPhone 13 pro on the 31st January and still haven’t had any updates whether I passed credit checks or not/when my order will be shipped.O2 have signed the agreement on th...
I wish to put a cap on my spending please.
Hi,I cancelled my pay monthly sim during by 14 day cooling off period a week or so ago. I was told that this has been accepted and a an email has been sent to their manager for it to be signed off. I did not receive any confirmation on this conversat...
Is it possible to cancel my o2 insurance in the shop or does it have to be done over the phone?
I’ve got a new contract/sim phone and want to keep my old number I’ve text sim etc done all the follow instructions but seem to be on the new number not the one I want to keep what do I do
