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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 20864 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 192903 Views
  • 2 replies
  • 2 kudos

Resolved! Current bill

Hello I have a current bill of £107 and I will not be able to pay it until 18/02/22 as that is when I get paid thank you for listening

Resolved! Roaming in Swiss under Pay Monthly Sim

How do I know if I have to pay 4p per MB in Switzerland? I am confused as "European zone" includes Switzerland, and the bundle is "Roam Free". After I signed in MyO2 app, I saw 4p/MB is needed for roaming in Switzerland, in the active "O2 travel opt ...

HenryN by • Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

Resolved! Phone bill

I have paid all my bills but for some reason keeps saying I didn’t and because of that is not letting me call or do anything, why could be the reason ?

Gislaine by • Level 1: Joiner
  • 222 Views
  • 1 replies
  • 0 kudos

Resolved! Downgrade moving abroad

Helloi have moved to Australia and I would very much like to keep my number active as I’ve had it for 22 years and I assume the best way is downgrade to PAYG. I don’t want to pay monthly as I will be shortly signing a new contract in Oz. can you help...

Youngmoth by • Level 1: Joiner
  • 378 Views
  • 2 replies
  • 0 kudos

Resolved! Order review

Hi, I placed an order on Wednesday for a pay monthly phone however it said the order was being reviewed and would take 24 hours, nearly 6 days later I have heard absolutely nothing! My upfront payment is still pending in the bank! What is going on?!

Fathero by • Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Resolved! Data

Hi there I phones earlier today add a one off 1GB of data and it still hasn’t been added to the phone number xxxxxxxxxxx can you help? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Anonymous by • Not applicable
  • 194 Views
  • 1 replies
  • 0 kudos

Resolved! Bill payment

I have an outstanding bill I would like to try and discuss about moving the payment date up until my next wage

Resolved! Volt benefits

Just bought a 12 month sim and waiting for my data boost.. how long does it take. I am already with virgin media

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