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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Any problems making calls

Has anyone else having problems making calls just now, I live in aboyne Scotland and desperately need to call the doctors but it says I'm being transferred because of a billing issue but it's been paid.

Signal

My signal is very very poor in and around the trafford area. I can not make calls or send txt. I use my phone for work purposes and it’s causing my lots of issues…… this has been going on for well over 2 weeks now. I’ve lodged many issue reports and ...

Resolved! Need a new sim

I have lost my devise and need to order a new sim card

Resolved! Roaming in Alaska

Does anyone know why Alaska is excluded from USA under 02 Travel?What are the roaming rates for Alaska?

Resolved! Silly Question

Hi, I know the answer but have to check, and there is no obvious way to send the question to customer service. Is it possible to add the end on my contract onto the start of my next one. I'm in the last 6 months of a 3 year contract and my phone is b...

Resolved! Should I cancel and reorder? :/

So... background is, Im not good with patience... I ordered the S22 Ultra in Green on 17th Feb and it said upto 2 weeks delivery... however, if I cancel and reorder the black I can get it on Friday... Im torn between the two options... just wanting t...

Resolved! Billing

Hi I got my new o2 phone on 5.2.22 I have been charged for my bill today?However when I get onto my o2 it says next bill due in 12 days 5.3.22why have I been charged early and why am I paying again in less then 2 week time!

Resolved! O2 Disney plus extra

I can’t activate Disney plus as an extra very frustrating I have an existing account and it is doesn’t work I tried a new account it still doesn’t work

Resolved! SIM card

Why is it so difficult to try and get through to someone to order a replacement sim … so annoyed

Overpayment for Amazon

I have just realised as changing phone providers that I have been paying for Amazon prime on extra with 02 & also by direct debit,how do I get a refund,this has been over 2 years,only noticed as my bill should have reduced down considerably with 02 b...

O2

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