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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I work for nhs do I get discount on pay monthly phone

I work for nhs do I get discount

Resolved! Can 02 change your tariff without first asking if you agree ?

Can 02 change your tariff without first asking if you agree ?

Resolved! unauthorised charges for premium service

helloI have just noticed that my o2 mobile bill has been around the double it should be for past three months, possibly longer. I had not been monitoring my account. After sometime googling around I have discovered some premium txt service number pro...

Resolved! Data

I've just upgraded my phone data to unlimited as I have run out but it's not available until my next bill date. Does anybody know if O2 can switch it on straight away as I'm lost without the internet Thanks

Resolved! Billing

I need extra time to pay my bill

Resolved! I was charge much more in my February bill please can you tell me what extra charges I incurred for

I was charged much more in feb and need to see what the extra charges for minutes was so I don’t go over again

Resolved! Cancelling order

hello, would you be able to tell me if my current order has been cancelled?

Resolved! Sim not working

I made a contract om Monday 28/03/22 and the sim card is not working. Can’t use any Data or sms on minutes

Resolved! Change number

Hi di u have to pay for my number to be changed again please ty

Resolved! My line is completely dead, no incoming or out going.

Hi. I seem to of lost all services for a second time. But this time I can't have incoming and outgoing calls. I have been to the o2 shop who couldn't help because I had no ID, So they sent me away with a fast track number to call (somehow) but obviou...

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