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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Phishing scam knew all my details?

Received a text from "O2:UK" after a few calls earlier in the day from a number claiming to be O2, using automated voice messages to tell me my phone bill is overdue. The text I received quoted my full name, O2 account number and the amount overdue o...

Resolved! Upgrade SIM

Currently paying £16.94 per month for unlimited calls & text with 5Gb data. SIM only.Can see O2 promoting another SIM only deal at £7.99 for unlimited calls & text with 15Gb data and free EU roaming.How do I upgrade to the promotion deal ?

Resolved! Payment

Hello I have to Pay 280 But at theoment i no have this money so I would like to paku weekly if that posible

Divert All Calls - Request Not Completed

I have a Nokia 105, and used the menus to divert all calls to another mobile number. I get the message 'request not completed'. I can't find an answer elsewhere, does anyone else know? Thanks, Bill

Resolved! Cancel my add on

I would like to cancel my Disney plus subscription as my free trial with 02 has ended.

printing bills from web page

there is no option to print the last 3 months bills only view them

Resolved! Bill gone up ñ

Hi, my monthly bill has gone up from £52 a month to £61 can you advise why this is?

Resolved! No 4g

No 4g indoors or outdoors

Resolved! annual RPI

Hi, I have today upgraded my phone.. It says in my terms that the airtime section of my contract is subject to RPI every April.. Can you please confirm that this RPI increase will now take effect in 2024 and not this year? If it took affect a few day...

Resolved! Bill is higher

I joined o2 through Virgin Media, my contract was £25 per month which last month (my first bill) was correct, this month I know I have an extra 54p for a picture message but my bill is £29.97, it should be £25.54 could you let me know why

O2

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