Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21619 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 202404 Views
  • 2 replies
  • 2 kudos

Vat Bill

Good afternoon Please can you issue VAT bills on ************** so I can use them for my accounts. Kind regards Wendy [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

WG333 by Level 1: Joiner
  • 123 Views
  • 6 replies
  • 0 kudos

Mobile Direct new contract prohlems

Hi, I bought a phone and o2 contract deal from mobile direct 2 weeks ago. They haven’t been able to set up my O2 account and claim that an IT system change at O2 is the cause of the problem. They say it’s a blanket issue between the, and O2 and can’t...

Jes1969w by Level 1: Joiner
  • 1064 Views
  • 19 replies
  • 0 kudos

Zone 3 Roaming

Hi, I just bought a Zone 3 international roaming bolt-on, but none of my text to Bangladesh to UK is been delivered. Could you please assist?

LivLife by Level 1: Joiner
  • 101 Views
  • 3 replies
  • 0 kudos

Obtain Bolt on for mobile

I wish to obtain a bolt on re international travel for mobile number *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

PaulC2 by Level 1: Joiner
  • 93 Views
  • 1 replies
  • 0 kudos

Why is my bill going up this month

Why is my bill going up from £27.99 to £37.99 this month? I'm going be cancelling it sorry as I've found better offers that us £12.50 for 3 months then £25 a month for exactly the same Internet txts and calls unlimited

441 by Level 1: Joiner
  • 81 Views
  • 1 replies
  • 0 kudos

Weird 360 Upgrade Options

Has anyone else seen this in myo2 in the Upgrade Options It is telling me I can either do a SwitchUp or and Upgrade with £0 to upgrade when the device plan is still live Asked on Live Chat and they say I can upgrade as well, but still have the old de...

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madasaf1sh by Level 76: Forum Legend
  • 409 Views
  • 7 replies
  • 1 kudos

Resolved! Laptop fault?

I recently upgraded my sim to a laptop plan this time last week and I’ve noticed when I open the screen it makes a clicking sound doesn’t sound normal to me could be my ocd I’m wondering if o2 will give me a replacement of the same laptop and if so h...