Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Hello,

Does anyone know if o2 can do better deals over the phone for the iPhone 13 pro max? And a better deal for all coverage insurance? As fone is abit cheaper and better deal but as I'm already with o2 I want to try stay with them if they can give me a b...

Resolved! Block my sin

Can anyone help me block my sim for lost phone

Resolved! Combine bill

I would like a combined. Not separately airtime and device. Who can help

Resolved! Mobile billing issues

Recently joined 02 was told there's no cap only spent 10 to be told I've reached my limit now others and an 02 agent told me monthly limit is 30 but I've only spent 10 anyone else had this issue

Resolved! Number

Move my old number to 02

Resolved! I want to upgrade

Hi when is my contract up

Resolved! Monthly payment

Can i cancel my monthly payment asap?

Resolved! Disney + cancellation

How do I cancel disney +

Resolved! Turned down for Apple Watch credit - Excellent credit score 🤔

Hi I tried to add an Apple Watch 7 on to my account, £18pm. Got an email today to say it was declined. I have an excellent credit score with Experian (980/999). Is this normal for such a small ticket item (relatively speaking) ? thanks

Resolved! Activating SIM

Hi, I was told my SIM would be activated by 5pm. I have swapped it over and I have no signal. Tried putting in the SSN and it failed.

O2

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