Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21194 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 199486 Views
  • 2 replies
  • 2 kudos

O2 Open Error - When applying discount

I've been nearly pulling my non-existent hair out with this issue. Does anyone have a fix for this issue or come across the same thing when trying to apply the O2 open discount to their phone number? This will be second time I have had to go through ...

Error issue.PNG
Blackjax by Level 1: Joiner
  • 850 Views
  • 7 replies
  • 0 kudos

Total monthly shows £24.xx for which ever tariff I select

I am looking to switch my tariff to a new plan, I am currently on about £11.73/month for £4Gb and Vodaphone is offering 30Gb for £8/month. But even if I look to upgrade to a new tariff within O2, 30Gb with O2 is £18.76 but when I select this tariff a...

Jetz by Level 1: Joiner
  • 390 Views
  • 4 replies
  • 0 kudos

Resolved! O2 Recycle scam

Has anyone else fallen prey to this? I got quotes £295 for my near perfect Apple iPhone 11, had an email offering £59 as there is “LCD damage” absolute garbage, the phone was almost immaculate, I only upgraded because I wanted a plus, I’ve told them ...

Ads11 by Level 1: Joiner
  • 1365 Views
  • 11 replies
  • 0 kudos

New tarrif

through money savings expert I can reduce my tariffs. However when I go to get deal it directs me to O2 but doesn’t recognise my user name even though it accepted to log in

Graham13 by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

bill

I have paid both my O2 bills on the 14th and have left my R B bank account

aladal by Level 1: Joiner
  • 150 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

Does it usually take a long time for my eSIM to activate

Resolved! Cancelling the airtime plan after 24 months

As per the contract of my refresh account it states that the airtime and the device plans are unlinked after 24 months. This gives the option to cancel/change the airtime but continue with the device plan for the remaining months. Has anyone actually...

SnowR by Level 1: Joiner
  • 1336 Views
  • 2 replies
  • 0 kudos

Resolved! Contract term

How do I find out how long I have left on my contract. Just found out they are increasing my payment for the 3rd time in April.

Toned1968 by Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos

Resolved! What a joke 02 is.....

So, 02 have sent me a phone and sim contract which I didn't order, I only phoned up to enquire, I havent signed for anything. My problem is I dont want it to effect my credit score, as there asking for £35 a month.I've now tried everything to have th...

Ben339 by Level 1: Joiner
  • 432 Views
  • 3 replies
  • 0 kudos