Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! change address and make payment

please can i change my address

Resolved! Adding a number

How do I add a number to.my account

Resolved! How do I get a VAT invoice?

Does anybody know How to get a VAT invoice? Previous postings say speak to chat - I've tried that with 3 different people with the following response: 1) Will turn on VAT invoicing in 48 hours - Still can't get them 2) Told me that the invoice that s...

Resolved! Contacting o2

Up till this morning I had 2 SIM cards. One was data in my iPad one is cellular for my mobileas I don’t use the data I phoned up customer service and cancelled it. It turns out they have cut my phone off instead. Costing me x amount as it is my busin...

Resolved! Missing pen

I just received my phone the samsung z fold3 and the pen wasn't in the box with it.

Resolved! Broke phone screen

My phone screen is broke and I have o2 insurance on my contract I was wondering would I be able to get it fixed

Resolved! i want to keep my tariff but need to extend contract for further 12months on expirey on 14Aug

Need help with getting my contract & tariff extended for further 12months or more when it expires on 14 Aug(6wks time) as was advised at outset not to wait until Contract runs out… many thanx

Pixel 6 Pro with Samsung Watch 4

Hi I've recently called 02 customer service numerous times about this issue. I have a Pixel 6 Pro and recently got the Samsung Watch 4, however I can't seem to get my eSim to work. I have it connected to the mobile plan via Wearable app although anyt...

Resolved! Insureance

How do I go about insuring my phones??

Resolved! WTF IS GOING ON. ??? .

My bills are paid but my phone isn't working. 郎郎郎郎

O2

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