Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Tariff higher than usual why?

my tarrif rate is £40 but this month I have been charge over £60 with 0 changes

My new o2 sim came early than expected and my previous sim is still active

I recently joined O2 and was told my sim will arrive by the 25th of November, which is fine as my current sim ends on the 24th of November. However it arrived early on the 20th of November and I have received a bill. I want to change my bill date to ...

Resolved! Jennings. Tel. No.* & ***

My present tariff expires shortly. Can I stay on my present agreement with maybe a small percentage increase for the two subject Tel. No.s? I do not wish for any more capacity. Michael, **Personal info**. [Mod edit: Please do not share personal detai...

credit check enquiry

good afternoon.I am just concerned about when I will receive my phone, and how long it will take for my credit check to come through as I would prefer for my phone to be with me tomorrow

Issue with order

Ordered Tablet Pay Monthly on Friday...it went for some checks ( I guess because we just bought a house recently and moved address), it says will contact within 24 hrs, but no update since. Chat is dead here. Does anyone know how I will be getting an...

Resolved! Cancel a bolt on

I want to cancel a bolt on

wifi calling

I have 2 phones on pay monthly, SIM only. Signal is horrendous at home and has been reported numerous times, without any action being taken. I have enable wifi calling on both devices, but it does not work. Does O2 have to switch it on?

Resolved! Cancel Contract/Debit Order

I need to cancel a debit order and contract as i left the UK and going to close my account

Resolved! I would like to cancel one of my phone numbers not in contract

I would like to cancel the following telephone number ************. It is out of contract on pay monthly tariff.The number is no longer used.Many thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Access bills to a closed account

I Need to Access my Phone bills from 5th April 2023 through to 5th April 2024 but i moved from o2 earlier this year,i have logged on to my o2 but dont have the view bill option now

O2

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Tariff higher than usual why?