Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 22338 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 211914 Views
  • 2 replies
  • 2 kudos

Resolved! Network

Hi I have just arrived in Cyprus and I have no Network my Roaming is on but I cannot make phone calls or browse the Internet etc

Resolved! Ex wife

Hi my ex wife’s phone, iPad and watch are all linked and under my phone contract? How do I get these removed at all?

Laura391 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading

When upgrading, will my discount be transferred across to my new plan?

Elaine7 by Level 1: Joiner
  • 223 Views
  • 1 replies
  • 0 kudos

Resolved! new phone

Hi Room i ordered iPhone 13 pro on Monday and its still not even in process how long does it take until you get your phone when i was with sky mobile it took just 1 day.

SF73 by Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

I want to change my sim to a pay as you go sim, I do not use the phone. How can I do this?

AD12345 by Level 1: Joiner
  • 237 Views
  • 2 replies
  • 0 kudos

Resolved! Cancelled plan

SoTook out a plan online for £26 a month, unlimited data in August. Decided within the 14 days that the plan was no longer suitable, so went ahead with cancelling. Initially there was complications since I had asked for the plan to be cancelled whils...

Tryly2609 by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! Switch it up

Hi, I need some advice on switch it up. I have a Samsung atm but looking at new iPhone 14 when it releases. I have still have contract ongoing till 2024. Can I trade my Samsung in for IPhone instead of paying the remaining amount on my contract.

LAP by Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Resolved! Paid card before direct debit

My 1st bill came out today 1st September and due to the 15th September. By mistake I paid my bill today 1st September via credit card and forgot that I have direct debit. Will they get paid twice? What shall I do?

Rborg92 by Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

Resolved! My order taking ages to complete

Hi,I made an order on the 28th of August 2022,Yet it still hasn't been completed or rejected,Does anyone know how much longer it'll take?Thank youRudder