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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237168 Views
  • 2 replies
  • 2 kudos

O2 not recognising address - run out of option

Hi, Posting on behalf of a friend, who I’ve been trying to help resolve this situation, He’s been an O2 pay monthly customer for over 20 years. Last year he moved into a “lodge” on a mobile home park which is now his permanent residence. He tried cha...

Phone cut off

xxxxxxxxxxx has been cut off why? The bill has been paid 10th August 

Len3 by • Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Apple Watch Data 08 error code 5 daya

Have changed my 2 Apple Watches. My first one set up fine; my second one has been stuck on error 08 (…..please allow 24hours for activation…..) for the past 5 days. Reset/unpair etc doesn’t change anything, and O2 have said there’s a reset stuck on t...

damij by • Level 1: Joiner
  • 4699 Views
  • 33 replies
  • 0 kudos

Resolved! Bolt on

If I choose to but a bolt on and pay monthly can I stop it if I don’t want it

Ven by • Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

O2 app

i have not been able to sign into my account since starting a contract. my phone number is xxxxxxxxxx. i have made first payment on this contract, the message i keep getting when i attempt to sign into the app is "something went wrong please try agai...

App4 by • Level 1: Joiner
  • 248 Views
  • 2 replies
  • 0 kudos

Resolved! Seeing "get in touch to continue with your purchase"

Hi all, when I go to pay off my device plan and go to the payments section I see "get in touch to continue with your purchase" with an error code 2825 Anyone knows what that error code means?

aa5528 by • Level 1: Joiner
  • 692 Views
  • 3 replies
  • 0 kudos

Upgrade

I want to upgrade but when I go to check out it’s adding and extra I don’t want for £7.99

Resolved! new sim

Does a new sim card automatically get a new phone number

Data used up on day 1

in France. Phone working perfectly until this morning now won't connect to network. Showing as used whole data for month, starting today, that cannot be right!

Joybell by • Level 1: Joiner
  • 275 Views
  • 1 replies
  • 0 kudos
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