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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22324 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211899 Views
  • 2 replies
  • 2 kudos

Resolved! o2 iPhone 14 Plus

Hi, I preordered my iPhone14plus on Friday at time of them going live, I spoke on the phone to a gentleman who told me i'd get the handset on the 16th (Friday, three iPhones are due out that day) I was looking on the web for cases, as I somehow got t...

Resolved! My bill

Guys I would like to know what's happened with my bill. 2 days ago on 10 September when I need to pay my bill was 141.09£. Today after 2 days is more than 200£ and I didn't use my phone. I am your customer for over 4 years and this is the first time ...

Radu92 by • Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Resolved! Is it worth getting a international bolt on

Travelling to the USA in a couple of days and am taking my phone and Galaxypro book and was wondering is it actually worth paying for an additional bolt on like O2 Travel or O2 Travel & Higher Data Limit in non-O2 countries and in the end which would...

Resolved! Pre order got cancelled

I just pre ordered the new iphone 14 pro max and I new sim as I am a new O2 user and I paid my upfront amount 350 pound and got all the legal documents emailed to me but an hour later I got a email saying it is out of stock so would get the device or...

Mark351 by • Level 1: Joiner
  • 581 Views
  • 3 replies
  • 0 kudos

Visa gift card

This is totally unacceptable, placed an order on the 27 July with the offer of a 100 gift card, no email to claim gift card as promised as of today 10/09/22, on phoning o2 just to be told that this Ofer expired on 8 August, and was offered 2 months l...

Mhudson by • Level 1: Joiner
  • 615 Views
  • 4 replies
  • 0 kudos

Resolved! Extra charges

why I have been charged extra?

JJ9 by • Level 1: Joiner
  • 285 Views
  • 2 replies
  • 0 kudos

Resolved! Data only sim

I am looking into buying a 30 day Data only sim to temporarily (5 days) use in a portable Mifi whilst caravaning in the Uk. My question is how do I cancel it after the 5 days of use so as not to be charged for another 30days.Every thing I can find sa...

Richard21 by • Level 1: Joiner
  • 534 Views
  • 4 replies
  • 0 kudos

£300 Giftcard

Hello, I upgraded on the 7th of August. Still haven't received my £300 gift card. Has anyone else had issues with this? TIA

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