Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I've just had a phone call from 02 they offered me a new deal on my phone with saying I could have 250mb data for 25 month I don't no if this was a scam or not something doesn't feel right help
Hey,I'd like to pick a specific number (willing to pay for it) is that possible? I went to 2 stores one O2 employee said yes the other told me it's not possible? Thanks in advance,Tim
Hi All,I am trying to change my name due to marriage.I’ve logged into myo2 and I’m not getting anywhere!when trying to change my details, it requests that I contact customer services and when I do that, I am told to go into myO2.It’s very frustrating...
I recently returned from the US and during that time my O2 SIM should not have been consuming any data. I have a Dual SIM phone, the Mobile Data was active only on the other sim and Data Roaming was disabled on my O2 SIM in addition. Normally this me...
How can I check my data usage? I haven't really changed my browsing habits, nor have I increased my Internet usage but my data seems to drain pretty quickly.
Hi there. I lost my phone yesterday and I'm on pay monthly. My upgrade I'd due in March so I have £133 left to pay. I was wondering if I any upgrade today please and if you can add the upfront £133 to my existing pay monthly plan? I desperately need ...
Hi I’ve recently joined O2 with iPhone 14, I requested my old number (Three) to be transferred Friday morning. Late yesterday the old Three sim stopped working. New phone identifies as my old number and txts come through. But I cant for the life of m...
Hi I am bit confused to what data I can use abroad. I have a contract with unlimited data, unlimited minutes, unlimited texts. I am traveling to America and wonder if I will get charged to use my data? Do I need to add a bolt on ? thanks
Hello, Over the weekend I purchased a data bolt on and it wasn’t added to my account. I used my friends ‘hot spot’ to get enough data to log on to my account but it didn’t go through and she has just told me that extra data had been added to her acco...
Hi, I pay by auto top up which comes off my credit card monthly. I now have a new credit card so need to update my credit card details, but I can’t find anywhere online to do this. I have searched the help pages and they say go to ‘manage payment car...
