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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237157 Views
  • 2 replies
  • 2 kudos

Double data

How does my double data work with 02?? I’ve only 1gb left of one of my plan of 12gb (which surely should be 24gb) and 7 days to go to end of ‘month’!!

Colum1 by • Level 1: Joiner
  • 579 Views
  • 3 replies
  • 0 kudos

O2 inStore Reservation Preorder

Hi All, Wondering if anyone has any experience with the instore preorder reservation? Ive the iPhone 15 Pro Max on preorder, as does my son. It states 22nd September for collection. About a week ago o2 store told me that date is pretty much 100% cert...

Resolved! Viewing previous months' statements

I want to view previous months' statements. The online assistant gave this advice: View previous itemized bills:Sign into your account.Click on your mobile number.Click on Bills from the menu bar on the top.Click on View and print older bills.Click o...

Janetto by • Level 1: Joiner
  • 1036 Views
  • 6 replies
  • 0 kudos

Cancelling direct debit

How do you cancel a direct debit and then revert to paying on demand?

Awh by • Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos

PAYG to PayMonthly

Hello. Am I missing something? I was considering moving back to pay monthly (swap to PAYG half year ago) but i do not see any benefits of that.PAYG: Big data bundle: £10 - unlimited minutes and text 7GB of data (doubled to 14GB)Pay Monthly: £15 - unl...

sebw by • Level 1: Joiner
  • 586 Views
  • 4 replies
  • 0 kudos

Resolved! Fraudulent 02 contract set up.

Hi all, I've been a customer of 02 for numerous years and have a current contract with them. Today I received a letter from 02 regarding a new contract which has been set up in my name and address which includes an £800 iPad. I immediately contacted ...

NikkiNo by • Level 1: Joiner
  • 1392 Views
  • 3 replies
  • 0 kudos

Error - Track My Order

Trying to track my pre order but it’s showing an error is anyone else having the same issue?

Charl_97 by • Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Upgrade

Hi guys, I have just upgraded my current phone yesterday, I have paid off my current contract and meant to start a new one, My new phone is meant to come tomorrow but I have not had any order confirmation regarding this, I did screenshot my order num...

BRANDO by • Level 1: Joiner
  • 1190 Views
  • 4 replies
  • 0 kudos
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