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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 217058 Views
  • 2 replies
  • 2 kudos

Upgrade block

Hi, I recently sold my phone and payed off my device plan so I could upgrade early...when I went into O2 I was told I was unable to upgrade because I had a disconnection back in August, this was not my fault I had late payments that I always rang up ...

Lankie91 by • Level 1: Joiner
  • 840 Views
  • 5 replies
  • 0 kudos

Resolved! Free laptop

How do I claim my free laptop?

Pen by • Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Resolved! New Order

Hi I have just signed up for new contract, signed cca etc and paid upfront fee. At the end of process it states something has gone wrong. Can anyone advise what I should do as payment taken for phone and all paperwork emailed to me?

NCA by • Level 1: Joiner
  • 231 Views
  • 1 replies
  • 0 kudos

Resolved! vat invoice

how do i get a vat invoice for my devise plan?

TJB1 by • Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

O2 contact

is anyone having issues getting through to o2? I have been on the phone for 2 hours now

FAsh by • Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Resolved! How to set a spend cap

Hi, how do I set a spend cap? Currently at 0 but want to accept up to £10

Rob22 by • Level 1: Joiner
  • 14576 Views
  • 4 replies
  • 0 kudos

Resolved! Travel abroad

I will be travelling outside the Europe zone shortly. What are my options on phone use

Baz10 by • Level 1: Joiner
  • 356 Views
  • 2 replies
  • 0 kudos

Resolved! Retain my old number

How can I retain my old number without waiting for hours for someone in O2 answering the phone?

Theseus by • Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos
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