Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Yesterday, I got a phone call from O2, the guy said that it was regarding the 30% discount off of my monthly bill for being a loyal customer. Usually I just don't want any of these because I am so sick of O2 promotional calls, the guy was insisting a...
Hello! I'm looking to renew my contract with O2 and some of the SIM only deals are tempting. I noticed that the 75GB January deal includes 'roam at no extra cost in 75 destinations worldwide, including EU, USA and Australia'. In a live chat with an O...
Hi, for some time now the service has been appalling and it is due to O2 losing three masts in our area. EE etc don't have these issues. How can I cancel with no penalty?
Hi guys. Just joined O2 I applied for a pay monthly phone but due to my credit score O2 wanted a £300 deposit. They gave me another option underneath of taking a SIM only refresh deal 12 month contract and after 6 months of paying bills on time I'd b...
Hi,I have an ongoing issue with a new upgrade, I ordered the phone on 07/01 and paid for next day delivery. DPD confirmed they had the parcel on 08/01 and have since not delivered it, I’ve chased this and had an investigation opened for it. Today I w...
Need a new sim card as I've lost mine abroad
Hello just out of curiosity my phone service been stopped this week due to missing payment on my bills this month because of personal circumstances,let’s say I pay t end of this month would they reinstate my phone service back?
I want to make the payment but why are you rejecting my card?
So I have 2 contracts out on my account. I was late paying the bills for both contracts and due to this I'm assuming they have been disconnected. I have now paid the outstanding balance is there anyway for my number to be connected back to o2. I can ...
On the 5th of January I flew out to the U.S.A. I have the O2 bolt on and therefore I expected to be able to receive and make calls, in addition to using data. I was unable to receive any calls though WhatsApp; Data and the making of calls was fine. I...
