Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249406 Views
  • 2 replies
  • 2 kudos

Direct Debit

Hiya I've been informed of a direct debit change via about 11 emails since yesterday. Decided to log into myo2 and see what is going on and pay my bill while I was there ... whole new payment system, which is awful. Noticed my airtime bill was nowher...

Andre1313 by Level 1: Joiner
  • 1811 Views
  • 4 replies
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Account £0 but my phone is cut off

Hello has anyone experienced having their devices cut off even though the bill is paid and account is £0? Can’t work out why but can’t ring anyone till 8am

Stacey83 by Level 1: Joiner
  • 311 Views
  • 1 replies
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Resolved! Otterbox phone case warrenty

I have added the extra phone case and screen cover yet it has now broken. It has a lifetime guarantee. How do I fix this… x

A-1 by Level 1: Joiner
  • 298 Views
  • 1 replies
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Christmas pay monthly sim deal

I’m looking to change my pay monthly sim package. Currently I’m paying £28 for 150gb data with o2. I see that o2 are doing a deal where it’s £19 instead. Can I change to the cheaper deal? Because when I go to upgrade/change plan on my account it has ...

Milkybush by Level 1: Joiner
  • 398 Views
  • 1 replies
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Paying my bill

I can’t seem to log into my account to pay my bill, it’s saying my number is already registered with another user, I’ve recently got a new sim so I’m not sure if it’s referring to my old number

Lita1 by Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos

Resolved! Spend cap

I want to add a £0 spend cap on one of the numbers on my account

Robert87 by Level 1: Joiner
  • 499 Views
  • 2 replies
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Resolved! Bolt on and Spend Cap

I wasn't sure which Board to post on so please excuse me if I've got it wrong.... I'm old and not techie. I have a Sim Only Account and have included for a couple of years a £3 monthly Bolt On to cover international calls. This was done for emergenci...

Polar by Level 1: Joiner
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  • 2 replies
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Phone contract

I seem to be paying far too much for my devices,I have 3 ,please can you check . (REMOVED) Sim only (REMOVED)

Dave163 by Level 1: Joiner
  • 570 Views
  • 4 replies
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02 has stopped working

Hi my 02 account seemed to have stopped i seem to have inadvertently switched but I think I was scammed.Please help as now I have no connection

BOPSY by Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos