Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237168 Views
  • 2 replies
  • 2 kudos

Changes to our Services and Prices Terms

Hi On Friday 15th November I recieved an email from 02 Stating that the Services and and Price Changes are changing. From 9th Jan 2025 I'll be moving onto the latest version of our Pay Monthly Aggrement, I am currntly paying £8.95 per month (Sim Only...

Nicoll1 by Level 1: Joiner
  • 277 Views
  • 1 replies
  • 0 kudos

Resolved! Phone bill

I’ve been informed my phone bill will rise by £1.80 from April…my bill is currently £8.68 a month..this percentage rate rise is well above average…can you tell me why?

Resolved! Disney + account

I am paying £7.99 for a standard Disney+ account. I would like to switch to a cheaper account with ads.

MLA by Level 2: Apprentice
  • 71 Views
  • 1 replies
  • 0 kudos

My order

My order has been sent back to o2 when will it be re sent out 

Chelsky12 by Level 1: Joiner
  • 52 Views
  • 1 replies
  • 0 kudos

Refund

I would like to know if you have credited the£29.99 in to bank, or have you credit to my account??

Can’t view old billing

I cannot believe how unbelievably difficult it is to view your old bills. I can’t go back past March this year, I keep getting the below message. It’s been like this for months. From reading on the forum it seems to be caused by the move to the 360 p...

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Anything by Level 1: Joiner
  • 284 Views
  • 9 replies
  • 0 kudos

Resolved! Account

Hi I thought my contract had ended but can't log into my account to check. I got this as part of a virgin deal. Since then the card ha never been used and finish with virgin and don't wish for this contract to continue.

Jamie-93 by Level 1: Joiner
  • 75 Views
  • 1 replies
  • 0 kudos