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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239715 Views
  • 2 replies
  • 2 kudos

Resolved! Telephonica uk refund

Good Morning I cancelled my pay monthly sim and i paid what i thought i owed However today i have received a refund a refund but the reference is Telephonica Uk I am hoping some- one can help me Is this in fact a refund from O2 ss i cam no longer see...

Bill Increase

So I got an email from O2 regarding bills changings, Nothing is changing? Except how we collect the bill. Yet the 1st bill after that email has increased 10% and my 40gb usage has decreased to 20gb?

Bill

What is the progress with my ongoing enquiry 

Brall by • Level 1: Joiner
  • 275 Views
  • 1 replies
  • 0 kudos

Resolved! Name change

Hello, can I change my surname from my maiden name to my married name please?

Anonymous by • Not applicable
  • 324 Views
  • 1 replies
  • 0 kudos

View bill

When I login to my o2 it only shows a purchase I made over a year ago it does not show my actual phone bill

Wellbake by • Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Better tariff

I am on a really old and poor value tariff, and I would like a better one.there are some great deal on EE currently, so if you can match this then fine - otherwise I'd like to leave please.I like the 25Gb for £16. https://ee.co.uk/mobile/sim-only-dea...

baggles by • Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Payment of account

I'm being asked to pay my account but have not only closed my account but have returned my phone. I did both of these things in October at your Southampton shop. I believe your agent that I spoke to was Kristi, and I'm sure she will verify these acti...

McCall by • Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos

Cannot make or receive calls

Please can anyone advise how I fix the call issue, IPhone 14 and cannot make or receive calls. Says call failed after about 10 seconds. I cannot hear the caller and they cannot hear me.whatsapp calls work fine?

Martin99 by • Level 1: Joiner
  • 514 Views
  • 3 replies
  • 0 kudos

Resolved! Cancelling contract

Hello I'm in the process of changing to EE and I have used a pac code. How do I cancel my contract with o2?

Louc7274 by • Level 1: Joiner
  • 613 Views
  • 1 replies
  • 0 kudos
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