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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21973 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211184 Views
  • 2 replies
  • 2 kudos

Had 2 bill figures, not sure if 2 separate or the figure changed.. Can anyone look into this please?

Hi there, I've had one email quoting £33.10, and a text quoting £22.17. I'm not sure if these are 2 separate figures, or 1 figure but 1 that has changed. Can anybody check this at all please? I can't check on my o2 (ported number out a couple weeks a...

awn92 by • Level 1: Joiner
  • 274 Views
  • 3 replies
  • 0 kudos

Resolved! My O2

I can not sign into the my 02 app

Dd81 by • Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos

Bill

I would like to pay but my phone is locked 

Emmanuel by • Level 1: Joiner
  • 257 Views
  • 2 replies
  • 0 kudos

Resolved! Early cancellation fees query

I need to know if there's any early cancellation fees if you end your contract early. I can't seem to find the answer easily on the website, I don't really have time to call up, and Live Chat never seems to be available. Does anyone know?

Sim only

If i have a sim only contract for £8 why am i getting billed for £27

Stef27 by • Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Spam texts with no number to block

I've started to get spam sales texts with no number associated with them to allow me to block the number. I want to stop them and can't see how. Any advice or ideas gladlty received. thanks Tvk

TVK by • Level 1: Joiner
  • 1790 Views
  • 6 replies
  • 0 kudos

applied for new contract now cant access account

Hi been with o2 7 or so years currently midway through pay monthly plan for my handset.yesterday evening applied for a second account (laptop) it says its pending review even though I received all documents through email. Presume they referring it fo...

Dino1968 by • Level 4: Observant
  • 618 Views
  • 5 replies
  • 0 kudos

Fraud o2 customer services

Don’t pay a bill over the phone using the o2 India customer services. It is corrupted . I Paid my bill over phone giving the all important security numbers on the back , result £80 theft from my account . Reported it to my bank and fortunately I was ...

DDM by • Level 1: Joiner
  • 1282 Views
  • 6 replies
  • 1 kudos
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