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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21874 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 208377 Views
  • 2 replies
  • 2 kudos

Resolved! Why is O2 top up data so expensive?

Occasionally I need to top up my data as it runs out when I'm away from home. I find the pricing absolutely ridiculous. The incraments make no sense.100mb - £3!!500mb - £6!!Is everyone happy to pay this?How can a 1gig monthly bolt on cost £5 but a on...

Anonymous by • Not applicable
  • 6692 Views
  • 6 replies
  • 1 kudos

Number port issue

Issues with number port Got my PAC code from EE and transferred over to o2 Payg.my EE number has now disconnected saying number is no longer in use and hasn’t ported over?tried calling customer services 3 times for reassurance but keep telling me to ...

Nuss2004 by • Level 1: Joiner
  • 225 Views
  • 1 replies
  • 0 kudos

Resolved! Paying my bill

I currently don’t use this number or have the SIM card anymore as I am in Australia due to this I cannot get on to the my o2 app to my bills

Resolved! New number

How do I get a new number?? 

Af2 by • Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

Resolved! cancel a contract

I recently took out a data sim, pay monthly contract but the 4g service in my office is too poor to receive data over o2 so I want to cancel the contract . The number associated with the sim card is (REMOVED) Drew Steel

Drew6 by • Level 1: Joiner
  • 228 Views
  • 2 replies
  • 0 kudos

Resolved! cancel an account

My husband has passed away and I need to cancel his account 

S31 by • Level 1: Joiner
  • 119 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile device plan

I used to log into Virgin Mobile to see my handset plan, i am wanting to know how long i have left on my handset. Now it takes me to O2 but my device plan is not there only my pay monthly plan?

x1 by • Level 1: Joiner
  • 266 Views
  • 4 replies
  • 0 kudos

New sim

Hi, I need an update on application number NC41368724.

Raissa by • Level 1: Joiner
  • 120 Views
  • 1 replies
  • 0 kudos
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