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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22408 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211934 Views
  • 2 replies
  • 2 kudos

Resolved! Next day delivery isn't next day?

Hi, I've upgraded my phone this evening where it quoted order before midnight and get next day delivery. This fitted in with my events tomorrow. Now the orders gone through, it's quoting Friday, not tomorrow, Thursday. Is this normal? Tomorrow worked...

noobie by • Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Vat bill

Vat bill

Sally111 by • Level 1: Joiner
  • 322 Views
  • 2 replies
  • 0 kudos

Resolved! I like to have VAT Bill

I like to have VAT Bill , Before I had , now in the new bill not show the VAT , Please can you put back my bill to a business bill .

VA1 by • Level 1: Joiner
  • 318 Views
  • 3 replies
  • 0 kudos

Resolved! DPD can't deliver

Hi I did an upgrade for a new phone on Thursday and paid extra for a specific time slot on Friday. However by midday they had said order would be delayed. I rearranged delivery for pick up instead as was out over the weekend and have since been told ...

NFrance by • Level 1: Joiner
  • 1919 Views
  • 10 replies
  • 0 kudos

Resolved! Can't cancel iWatch extra

I bought an iWatch (from another retailer - not O2). When I set up the iWatch (which is cellular enabled) I was prompted to add a data extra for £5 / month via O2. I did this. I decided to send back the iWatch so I need to cancel the data extra. The ...

Resolved! Lack of Roaming Speeds (despite paying £6 per day)!

Hi All! I'm a recent convert to O2 and first-time poster, so hoping to get a little clarity on roaming... I took advantage of the Volt bundle, which came with an unlimited O2 sim and roam freely - which worked a treat in Dublin. However..... I have j...

EBo by • Level 1: Joiner
  • 1938 Views
  • 7 replies
  • 1 kudos

Resolved! LOYALTY not being replied or applied

Hi, I've been an O2 customer for 10+ years and currently have 3 different contracts in the same house with O2. The last couple of years I've had loyalty added to my account but since renewing my contract in January it hasn't been applied. I've text 2...

w1ls0n360 by • Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos

Resolved! Late payment

Hello, I just wanted to know whether being late to pay this months payment will mark my account, I have made the payment now. I thought I had the money in my current account available and did not. can I please move my payment date to the 26th of each...

Frankie23 by • Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos
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