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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21889 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 209050 Views
  • 2 replies
  • 2 kudos

Tap2bill

Hi can anyone help me ! I am being charged crazy amounts each moth for premium text 03330030581 code number 88222 can anyone advise me what to do and can I get my money back thanks

Andysurt by • Level 1: Joiner
  • 7130 Views
  • 7 replies
  • 0 kudos

Resolved! Travel Bolt on

I am travelling to 9 Caribbean Islands next month. They are Barbados, Curacao, Bonaire, St Vincent, Grenada, St Lucia, St Kitts, Antigua and St Maarten. I can’t find out if I am able to use the Travel bolt on in any or all of the islands. Can anyone ...

Upgrade issues

I have attempted to upgrade my phone today using the O2 app. This was completed and I had the contract documents through. I selected a store for collection that was an hour’s drive away because that was available for collection today (it was 10am at ...

Switching number

Hi, I’ve just received my O2 sim, thank you! However, it’s asked me to put the temporary number (**********) in ahead of the number I rang switch over (**********). How do I ensure this is done? I requested a couple days ago, do I need to request aga...

Tom-Smith by • Level 1: Joiner
  • 149 Views
  • 2 replies
  • 0 kudos

Resolved! Either extremely incompetent or incredibly predatory/unethical.

I called 202 as I wanted to cancel my contract and transfer my number to PAYG. I had already paid off the device/ contract and at the moment it is just a rolling airtime plan (overpriced at that) so I thought it's time to move it to PAYG as it suits ...

KAO by • Level 1: Joiner
  • 221 Views
  • 1 replies
  • 0 kudos

Resolved! Data roaming zone 3 bolt on

Can someone help me please? I am very confused. I applied for a data roaming zone 3 bolt on yesterday. It is £65 for 1GB and it is activated now. This is for a trip to zone 3 country starting on 22 March.My billing period is 23rd of the month to 23rd...

Sophie32 by • Level 1: Joiner
  • 318 Views
  • 3 replies
  • 0 kudos

Change Sim Only plan

Hi, I would like to change my Sim Only plan as I am now eligible to upgrade. I can see that you have an offer for 32GB for £8 per month, please can you switch me to this.Thank you,Jessica

Tariff

Hi my tariff charges are incorrect on my bills

Goldilox by • Level 1: Joiner
  • 101 Views
  • 1 replies
  • 0 kudos

My 02

My 02 now says no services attached to this account. There should be 2 numbers!Cannot pay bill now. Why?

PTH by • Level 1: Joiner
  • 217 Views
  • 3 replies
  • 0 kudos
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