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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim only upgrade confusion

Hi i hope someone can help me, i have a 02 sim only contract and was told that after three months i would be able to upgrade to get a phone, she also mentioned it came with no restrictions. However i have since spoken to some friends who say they had...

Resolved! Conflicting Info and Payment Issues for iPhone 5

Hi all, I spent the best part of this afternoon attempting to take upgrade my contract with O2 for the iPhone 5 but to no avail. I firstly spoke over the phone with an advisor who told me I could not upgrade without paying over £200 in termination fe...

Bolt on changes

I arranged for my data bolt on to be changed toblackberry Internet service from today but it has been registered as starting from 24Oct. Can I get it sooner pse?

Resolved! Cancelling Simplicity plan while still in contract

I have Simplicity plan that i want to break out of which expires in March. Can anyone tell me does the cancelation charge include the data bolt on or just the £10 Simplicity monthly charge? I want to make sure I have my facts right before getting my ...

Resolved! Port out number from contract

OK, so I have a 24 month contract with over a year to run. I have ported in my number some months ago and am wondering if I can port it out to another provider and get a new number on my contract sim. I cannot afford to lose the number I ported in. J...

Resolved! 3G speeds in Manchester

Hi, I've been with O2 for years and last year, I noticed a better 3G coverage indoors (3G900 rollout). Although, I find data speeds really slow.I understood 3G900 would allow me to get HSDPA speeds (up to 7.2Mbps).I use an iPhone 4S, so I believe I w...

Resolved! International calls to Saudi Arabia mobile help needed

My parents have gone to saudi arabia for a month and it is expensive to call from saudi arabia to uk. So i have bought o2 sim and have topped up £15 and then registered it online. I sent a text to my moms mobile phone who is on 3 network and it cost ...

I have cancelled my contract but was not sent my pac code

I was told the code would be sent in a text but have not got it.I dont want to wait in another queue for a further half hour to be told another lie.

Resolved! requesting phone unlock code... for the fourth time?

Hi all, So, I got a sony xperia s a few months ago on contract with O2. After a few weeks I requested the unlock code via the submit form. Had to wait 72 hours, then got emailed the code. Tried it, didn't work. So, used the form again and after 72 ho...

Problems getting signal in Scotland

We are going on holiday to the Dumfries & Galloway area next week. On past visits, we have had great difficulty getting an o2 signal. Have things improved yet?

O2

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