Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No network

In Stoke-On-Trent had problems sending/receiving texts since 12pm & no service at all since 3pm & still nothing at all -absolutely ridiculous!!!!

Resolved! Network problem.

Hi. I have a samsung device and from 3p.m in the afternoon till now, I do not have a network in my phone. What's wrong? I hope this is not my phone's problem.And hope to repair soon.

Resolved! Again Nothing with o2

I had very limeted useage on my phone yesterday i just thought it was because i was comming back from bristol. Back at home today and nothing now for me and my wife i hate o2 will not renew when it is due thats for sure

Resolved! No signal

I have noticed that people have only been experience no signal since this morning. However I have been struggling to get any signal with you for the past 3 weeks! No matter where I am I always seem to end up with an 'x' by my signal bars. Fed up off ...

Resolved! This is a joke! Network problems again

What the hell is going on? hope they don't think that £3 off bill is going to compensate.

Resolved! Yet another major outage!

2 major outages in 3 months. I have had no service since 10:00 am and it is now 18:15pm. How is one supposed to do any business? I cannot even go to the bank or do any of my usual business visits as I cannot park in Westminster without a mobile phone...

No service but texts via whatapp being taken from my allowance!

Question...Why when I still have no service (since 11:00am) and am texting my daughter through "Whatsapp" a free to text over the net application using my BT WiFi (3G switched off) am I having these taken from my text allowance?...anybody?

Resolved! Cancelling Contract Early

Is it possible for me to get my contract cancelled early? Sick of having no signal, can i claim a breach of contract? Need to find a provider that can be relied on!!!

Resolved! Upgrade and 100mb Data

Hi All. I've recently (this morning) 'upgraded' my Blackberry and service. Although in terms of service I don't think it's an upgrade at all. I have been a long time customer of O2 and it's forerunners for 18 years, and my previous contract was 1200 ...

Resolved! No coverage and unable to contact O2

Like alot of people who have posted today, I've had little to no coverage since this morning, it is more than a little inconveinent! Also, even more annoyingly, the status tracker for the network appears to be "overloaded", as is the online support.....

O2

Forum Posts