Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 OpEn CoDe

I think I know what the answer will be (no!!)but ill ask the question anyway.Can I use an o2 open code discount eg £75 credit on tarifs over £20 as well as getting my 30% off line rental as i work for a retailer who is a partner of o2.Would it be one...

Resolved! Data Allowance

I continually run out of my data allowance every month. Is there a way I can exchange some of my talk time for more data time so as not to alter my monthly charge. My partner is with 3 mobile and she gets unlimited data at a much lower rate than I am...

Resolved! problem with delivery

Hi,I have a problem order 2 days ago a mobile phone which should be delivered today and I still waiting.I've got the txt message about delivery time and supposed to be between 8.30-13.30 by UKMAIL, on their website it says that the phone was delivere...

Resolved! Web and text Tariff

I have been using 02 web and text tariff for the last 5 days. I'm happy with the app, website etc., but am still torn between using giff gaff or 02.At the moment I am siding with 02 because of the following two reasons, can anyone confirm I am correc...

Resolved! Microsim: Is Pay&Go different sim card than Pay Monthly?

A friend picked up a microsim for my new phone(Nexus 4).She doesn't remember being asked if it is for Pay&Go or pay monthly. I did the swap, data fine, voice calls fine , cannot send txts.Seems that the new micro sim has the SMSC of pay montly and no...

Ofcom launch guides to help prevent bill shock

http://consumers.ofcom.org.uk/2013/03/guide-to-preventing-bill-shock-when-using-your-mobile-phone/

Resolved! First bill - advanced line rental??

I'm pretty confused about this.I was speaking to the online chat service, and they were trying to explain my first bill (i'm new to O2). They stated I'd have to pay the first month's line rental in advance. When I asked when the 2nd bill would arrive...

Resolved! How long are text messages stored for when a phone is turned off?

Hi there,I will be going to Malawi for 10 days and am planning to not take my phone.I was just wondering how long text messages are stored for on the network or phone as my phone will be turned off for the duration of my trip...If anyone knows, I'd b...

Resolved! Just upgraded to HTC 8S - Urgent help needed!!!!

So I have just upgraded my contract today and chose the HTC 8 S, I asked the person I spoke to about sim cards as I have a bog standard one and I was advised that I just put the sim card I have already into the phone... now I have been reading review...

Resolved! New Micro Sim for iPhone

Received a new micro sim to switch phones, logged the transfer info online but it hasn't switched. It's the second time of trying. any suggestions???

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