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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21108 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 197135 Views
  • 2 replies
  • 2 kudos

Resolved! Using my phone abroad

I am Traveling to Sweden, and know I can use my roaming facility free there. While I am there, am I able to phone/text a Swedish phone number, as I am unable to using my phone in the UK

Resolved! sim card

Hi, I am an existing O2 customer, on a pay monthly deal. I have a new O2 sim that I would like to use. Can I port my existing O2 number to my new O2 deal?

lee34 by • Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Sim activation

I dropped my phone in the sea, gone. I ordered a new sim and I can’t activate, I can’t make calls and I’m in the house on my own with no landline. O2 are furiously hard to contact. Every phone call asks you to go to app first and the app is useless t...

Resolved! Social tariff

HiDoes o2 operate a social tariff as I am currently unemployed 

Kazq967 by • Level 1: Joiner
  • 235 Views
  • 1 replies
  • 0 kudos

Accessing Mobile data in Germany

I am visiting Germany with a iPhone SE ver 16.5. I have a monthly account and roaming data enabled but can’t access mobile internet. Any help appreciated

JeffT1 by • Level 1: Joiner
  • 307 Views
  • 2 replies
  • 0 kudos

Resolved! Bill

Bill payment 

Jarrett by • Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos

Resolved! Stuck at credit check

Hi, I ordered a pay monthly phone on the 15/06 for delivery 17/06. It wasn't delivered so I contacted o2 via live chat to check the progress. I have been told on 3 different days and occasions it's with the credit check team and to wait 24hrs and I s...

Dddominic by • Level 1: Joiner
  • 663 Views
  • 4 replies
  • 0 kudos

bill

Good Morning My monthly payment has been deducted from my bank account twice todaywhich is in correct Can you help please Regards Richard

bils by • Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Resolved! Can't activate my account

The link for activation sent to my email [Removed] have expired as the 28 days have elapsed

Saad11 by • Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos
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