Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

o2 and 4G - Is it a damp squib or egg on face ?

So the big day has arrived, 29th August and 4G is here, or is it? Being an Andriod user (Galaxy S4), I turned off my WI-F to check the speed of my 4G connection having already obtained a 4G SIM which is registered and active. You can imagine my disap...

Resolved! Mobile Chat

Keep getting this messages from 02, but everytime I click the link, I get a page unavailable Why send them to P&G if they dont work?

O2 OPEN discount on 4G

Told today by an online Guru that if i upgraded to 4G i wouldn't be able to apply an OPEN Code discount ? (currently gives 30% off the Refresh Airtime tarrif)He also told me that he could get me the Sony Xperia SP in Black, which they don't do online...

Resolved! how to call an english mobile in france

tried the calling international how do i put in english mobile abroad for me to ring from england

Resolved! Crazy!!!! cant set up my international favourites :(

does anyone know how to set up International favourites numbers? I am trying to set up it for these 3 days, but never finish it....I am sick of this crazy O2 system..... even I cant sent text to my number,put number on the screen, then press sent, bu...

Resolved! What I've used in Pay & Go ?

Hi, im using the pay & go, but i cant find in website "my o2" nothing about what I've used. I need to check why my balance get so low or which one of my calls was to high.

Resolved! Pay as you go Broadband using Hotspot

Iam at my wits end with o2 customer service and have been going around in circuls with conflicting infomation and I hope someone out there can provide some sound advice and bring back the will to live again I have a huawei hotspot device that current...

Resolved! Lost my sim card in Russia

Hi, I've lost my sim card being abroad, it is pay & go sim. I've recently toped up it with 10 pounds. How can I get a new sim card?

O2 fault brush off for past 9 months - fed up !!!!

I've been experiencing reception problems since Nov 12 Prior to that it was signal was perfect and we never had a problem Since November, its been on and off where we experience signal problems? we can either dial out, or when we receive a call, the ...

Resolved! 02

Nt happy at all i recently added a bolton n i cnt even used it av topped up ten pound by debit card and 02 av taken it all im supose to get unlimted calls and txts to anyone on 02 and landlines would like to speak to someone in charge to get the prob...

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