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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade phone later

Hello all! I have a phone upgrade option on the 14th of November (one month early upgrade) but I think I wanna wait until early spring when the SGS 5 is due to come out since I don't wanna get SGS 4 with quite a few months on its back. Is that doable...

Resolved! Switch to 4G without excessive cost?

Hi all, I'm just six months into a two year contract, anyone know if I could be switched to 4G without having to buy out the contract (I've been offered a discount). Just want 4G speeds when I'm in London (which is quite frequently) and would like to...

Resolved! Refund As Goodwill

ERRICK CHHOI|Account: |Number: HiI'm using ur excellent O2 services for ages n I've other O2 account as well in my familyI recently noticed that I've been charged £22.50 for using premium services n textI would like to say that I've never ever used s...

Resolved! End of cotnract

Do I need to cancel my debit order with my bank now that me contract has expired??

Resolved! phone dropped only has scratches insurance claim?

unfortunately I dropped my new HTC one. it fell out of my pocket while cycling. it has a few dents and chips in the corners now. it works fine. it is fully insured with o2, so is it possible to make a claim and get a replacement?I am a bit of a perfe...

Resolved! Losing faith with O2

Is any one really losing faith with O2 and seeing that the service is getting worse and not better. I've with O2 from the start even before it was O2 (bt genie) I even got my home phone and broadband and I have always been happy,with them. Then they ...

4g in Northern ireland?

I was on the o2 website there and it says trial 4g, "we are giving a 90 day happiness guarantee" I checked what cities are presently covered and which ones will be available by the end of the year.But theres no sign or mention of Northern Ireland.I c...

Resolved! My number no longer works?

I've been working in South Africa for a while now on contract and only been back in the UK very briefly. Somewhere along the line I misplaced my mobile but have since found it again... My problem is that I had about 40 Pounds airtime on it still BUT ...

Resolved! l really need to pay this phone bill off, it's like O2 don't want my money..

i've got an outstanding bill of £46.93, everytime i try to phone up and pay i get transfered to o2 customer service where they ask for tons of passwords which i can't remember at all. All i want to do is pay this bill off so i can use my phone again!...

Resolved! Moving to Spain - what to do?

Hi, just wondering if there was anyone who knew a bit more info. about this than I do... I'm moving to Spain in under 3 weeks and I have 3 months left of a 24 month contract with my iphone 4S. I expect I'll have to pay off the remaining contract, whi...

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