Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I'm abroad... How to close my account ??

Hello, I'm writing you cause I would like to close my O2 account.Effectively, I'm living in France actually. I try to call the "202" with my O2 sim card, but it doesn't work. So I can't close my account... It was a initialy a pay monthly contract of ...

Resolved! MISSLEAD BY PRICES ABROAD !!!!

I have recently been abroad to Turkey, lovely holiday yet on my return I now have a bill of 264 pound!!!! On my arrival to Turkey I switched my phone on and received a text from o2 with the following... Keep your phone on in Europe... send texts for ...

Resolved! Allowances question on payg.

hi,im on pasg sim i see in my allowances ive got 3000 texts and 1200 mins of calls 97mb of datareally not sure how this works how do you get these? as when the credit runs out, i have to top up again and ive got the same allowancesthanks you

Resolved! bolt on

I have a bolt on for £12.50 monthly for insurance, how do i cancel this?

Resolved! Pay monthly contract

Hi I've had a contract since 9th June and I need to lower it can I do it now or do I have to wait till half way through my contract?

Resolved! Upgrading my PHONE

Okay, so basically this is the first time I'm about to upgrade. My contract was up a couple of weeks ago so I've been waiting for the new iPhone 5s to come out.I'm currently paying £37 a month and what I want to know is, on Friday can I order my new ...

Resolved! o2 refresh

I started my contract in february 28th I beleive was the release date of the blackberry z10 I was prior to that on a two year contract which I bought out off to get this phone. I have had this phone for 6-7 months now, phones great however I really w...

failure of emails

whats going on with the emails thought we had until nov,but according to my o2 today the email page can't be found

Unlimited data / Three & 02 / 4G

Hi all, I know that this has been done to death but I still cant quite beleave that 02 are restricting data. I have been with 02 from from the days of BT Celnet and love the phone service and do not want to move to someone else. I used to have unlimi...

Resolved! Best way to get the iphone 5s Friday?

Should I go to an O2 shop or should I ring up to get one? Because I've heard the O2 shops aren't getting any so not sure if I should bother going to an O2 shop....

O2

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