Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Minutes Usage

How do I check my minutes used per month, for current month and previous months. I am on monthly tariff.

Resolved! I was charged for sth I did not subscribe to

Hello, Few days ago i was charged two pounds for subscrition to EA games. It is strange because I do not recall subscribing to anything or agreeing to pay any extra money. I remember text msgs with some offers from o2/EA games, but I always thought i...

Resolved! Bad network in my area

Hi All I've never really had an issue with using 3G but in the last 7 days, it is terrible. Not been able to use my mobile net, only text and calling. I am in the RG5 area of reading. It seems to be an issue down my road and a couple of roads over an...

Resolved! 2 year Monthly Contract increase.

Just received an email saying that my monthly mobile phone bill is to increase by 43p per month as from March! Why? Don't give me the standard rubbish about RPI increase. Thought you sold me a fixed 2 year deal!

Resolved! firmware update

The update for my galaxy s4 has made the phone continually stick whatever im doing on it. I need to get rid of it. How do i? Any body got ideas how to talk to a person on 02 because i dont seem to be able im getting the message.......the selected net...

Resolved! Terminating contact

My mum passed away on 24/1/14 . The contract doesn't end till 15/814. Can I end early as her phone will not be needed?

Resolved! What is number 66668

My son has 66668 numbers as both recieved and sent messages. What is this?

Resolved! Can I leave O2 with recent price hike

Hello,I think that O2 have broken the contract with rised up prices.If Iam unhappy, can I leave O2,because O2 raised the price?I would like to move to giffgaff £10. 500min.5000text 1GB.

Resolved! O2 DC-HSPA (42.2mbps) SO SLOW

Hi all I'm sure this questions been asked so many times and is still being asked. Why is it that O2 has never been able to give me above 5.7mbps download on HSPA+/DC-HSPA Connections across the UK and at home I can rarely acheive above 4mbps. I Live ...

A Telephony-&-Computing 4G LTE PAYG microSIM for a SGN 10.1 2014 LTE SM-P605 Phablet?

Greetings Gadgetfolk,I've recently bought a 4G-ready Samsung Galaxy Note 10.1 2014 LTE SM-P605 phablet (Phone-&-Tablet-Computer), and so I'm after getting a Telephony-&-Computing 4G LTE PAYG microSIM for it. The reasons I need to explore alternatives...

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